Jiovanni Jvb

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Verified Reviewer
| map-marker Lagos, Lagos

ISSUES WITH SMS VALIDATION FOR AZURE PORTAL SUBSCRIPTION

The issue is the validation of my mobile number on Azure portal, ERROR MESSAGE

"Were unable to validate your phone number

Phone validation is required to confirm your identity and complete signup.

Reenter your SMS verification code, or try again with a different phone number.

I am still having same issue. As an aspiring azure data engineer i need the portal for my projects and capstone azure projects.

Please nothing is wrong is my phone number.

I went as far as incurring another cost of buying a virtual number, still did not work All these processes did not work. I have azure project to submit.

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David F Goa

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Verified Reviewer
| map-marker Reading, England

Unauthorised service charge

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Oct 03, 2024

We have been tirelessly trying to communicate with the Azure Customer Services. They have acknowledged that there was a glitch on their part. Nonetheless, we have not seen any refunds as they keep stalling the issue, whilst we are at loss with 54219.69 dollars taken unauthorised from our account!!

Original review Oct 03, 2024

Microsoft Azure charged us for something we didn't ask for or use. They charged us over 41k without authorization and just took the money from our account.

A small business like ours can't survive this. It's criminal!

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Loss:
$54219
Cons:
  • Just steps no customer support
  • Bad customer care
  • Deduct the money without any update

Preferred solution: Full refund

User's recommendation: Don’t ever use Azure go and open an account with AWS instead. Microsoft have grown too big to control their own services!

Premchand goud P

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Quincy, Washington

Certification reschedule

Microsoft Azure - Certification reschedule
Contains 1 confidential file for company representatives

I was unable to reschedule because I made my reservation for 5:30 AM instead of 5:30 PM, so please give me an opportunity to write my certification exam AI 102.

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Loss:
$165

Preferred solution: Exam schedule

User's recommendation: Goof

Valerie P Adl

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Verified Reviewer

Unable to sign in until after Pay As You Go Subscription and all data was deleted

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I have been in medical emergency related recovery and needed to temporarily turn off the subscription, and there is no way inside the portal to reactivate it automatically to prevent my assets from being lost. So today I got a message they deleted my assets and I cannot reach anyone on the phone for help.

After many hours of trying to sign into the account I am finally inside - I go through this each time with their website, and it's difficult if not impossible to sign into the portal!!! I need to reactivate the subscription and somebody to help me download my assets for safe keeping also. Now I am pale with worry and so nervous, my heart is in my stomach. I hope my assets are not all gone!!!

Help!!! I put a ticket in and no reply... And there seems to be no way to call with my ticket number for support even after signing in successfully after hours of trying / and days/ weeks!!!

I don't know what to do and don't understand why they make their site so difficult to sign into and their support is nonexistent. How do I reach a human?

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Preferred solution: Help restoring my subscription and downloading my data.

User's recommendation: Choose a different company

Valerie P Adl

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Verified Reviewer

URGENT ASSISTANCE NEEDED FOR REACTIVATING MY SUBSCRIPTION AFTER BEING UNABLE TO ACCESS SITE

Just finally got through after five attempts to call Azure support.

There is no support.

They did say they will tell them it is urgent but can't change the severity of the support ticket.

Then he hung up before I could get his name and ID number, - he was in the middle of saying they will call at some point in the next 8 hrs despite this being an emergency for my data/ my assets for my startup co.

I am extremely stressed out and just trying to recover from medical issues with some peace of mind.

I voiced my concern for the lack of a customer support phone number - they rely on call centers to call back. But consumer's phones may block these numbers as SPAM without the customer even knowing they called.

THIS IS A PROBLEM MICROSOFT.

Where is the service?

Why would I entrust my assets to this company?

I am very upset. Hoping to hear back as soon as possible.

Say a prayer for me.

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Preferred solution: I need my account restored Pay as you Go subscription after dealing with inability to sign into the site, and my account in order to reactivate the subscription before the deadline (today). been dealing with health emergency. Help!

User's recommendation: I can't say what my recommendation is yet - if Microsoft can assist I will be very glad for this.

Anonymous
map-marker Peterborough, Ontario

Unexpected charges

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I was doing a trial converted to paid subscription without any notification paid for no use. No support available

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User's recommendation: Keep an eye on billing for free trial

Jesse H Stx

Technical support

Could not talk with anyone just a computer person and no help at all and can't seem to open a support ticket either for azure

View full review
Loss:
$2000
Cons:
  • Just steps no customer support

Preferred solution: Full refund

User's recommendation: Don't use

Dyquan Usm

I noticed that I have spent $130 on azure...

I noticed that I have spent $130 on azure pipelines microsoft, and $48 on azure pipelines self-host. To be clear here.

I only used this account to work on the assignment and labs for this course. On march 9th I will be getting this massive bill. Can someone please let me know if I am the only one in the class with this problem. I regret that I didn't wait for the request that I sent to get approved.

After sending the request to use the pipeline for free. Azure has not responded back for over a week. I was concirned that azure won't get back to me on time to work on lab 6. This is why I decided to pay.

I didn't think or knew that azure pipelines can be so expensive. Can I sent a second request to azure for being able to use the pipelines for free.

I might have used public instead of private or vise verse. Could this be the reason azure never got back to me even after the second week.

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Jacob S Aqo

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Verified Reviewer

Database is stuch in resuming

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Microsoft sucks...

My DB on Azure fell during the day and there is no easy way to open a support ticket. I also tried to call customer service to no avail.

What am the *** am I supposed to do I have angry customers that cannot connect to the site because the DB doesn't work.

This would not happen on AWS.

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Preferred solution: Looking for support

Kennedy C Gah

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Verified Reviewer

Pissed

they just dropped on the call azure sucks and is bad at customer case this is not on for sure and its pathetic

View full review
Loss:
$9000
Cons:
  • Bad customer care

Preferred solution: Apology

User's recommendation: azure sucks and is bad at customer case

Resolved
Jay K Cjp
map-marker Santander, Cantabria

Resolved: Problem with azure 900 exam

Updated by user May 22, 2024

Company fixed the issue and I have been provided with apology. Exam has been rescheduled to next week

Original review May 14, 2024

Hello,

During the verification process for my Azure Exam today, the invigilator requested that I remove my headset due to a malfunctioning microphone. However, by the time I attempted to relaunch the exam on VUE, the allotted time had elapsed, and I was unable to proceed or reschedule.

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Preferred solution: Full refund

Barhoumi C

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Verified Reviewer

I have a problem with cluster I can't restart it

Original review updated Nov 18, 2023

I Need to restart cluster in azure but i can do This , and where i try to modify secret by executing this command az aks update-credentials --resource-group Kubernetes it show failed staus

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Preferred solution: Restart a Cluster is busy

Akshay A Jta

Stop the azure service

Stop all my Azure account services. And how do I stop my payment process for this situation? So, please update me and close all the services.

Thanks and regards.

View full review
Loss:
$10
Pros:
  • Services is very useful
Cons:
  • Deduct the money without any update

Preferred solution: Price reduction

Shashikant W Hkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Certification reschedule

I didn't find the exam reschedule in the link sent through a text message. Can you please reschedule my exam through a call?

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Preferred solution: Exam reschedule

User's recommendation: Simple process to reschedule exam

Mahlet N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Quincy, Washington

I need help to solve this issue I kept getting the bill which I don't used. Even I unsubscribed long time a go.

Microsoft Azure - I need help to solve this issue I kept getting the bill which I don't...
Microsoft Azure - I need help to solve this issue I kept getting the bill which... - Image 2

I got chargede even i don't used.is not I used, please help me to resolve the issue.I attached the file below.

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Loss:
$106

Preferred solution: Full refund

User's recommendation: I need help for agent

Dhananjay T Sjj

Paid invoice, but Azure on hold

Hi I have disable my azure account and paid also. Now I want to delete my account .but still one backup service not deleted ..I am trying to delete but not able to.

Please help me to close my azure cloud services account.

I don't want to now.i have deleted all services.still charging .so please help me

View full review
Loss:
$10

Preferred solution: Close my azure account.and also want to refund because after disabling all subscription how I m getting generated bill.

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