Microsoft Azure

I have been in medical emergency related recovery and needed to temporarily turn off the subscription, and there is no way inside the portal to reactivate it automatically to prevent my assets from being lost. So today I got a message they deleted my assets and I cannot reach anyone on the phone for help.

After many hours of trying to sign into the account I am finally inside - I go through this each time with their website, and it's difficult if not impossible to sign into the portal!!! I need to reactivate the subscription and somebody to help me download my assets for safe keeping also. Now I am pale with worry and so nervous, my heart is in my stomach. I hope my assets are not all gone!!!

Help!!! I put a ticket in and no reply... And there seems to be no way to call with my ticket number for support even after signing in successfully after hours of trying / and days/ weeks!!!

I don't know what to do and don't understand why they make their site so difficult to sign into and their support is nonexistent. How do I reach a human?

Just finally got through after five attempts to call Azure support.

There is no support.

They did say they will tell them it is urgent but can't change the severity of the support ticket.

Then he hung up before I could get his name and ID number, - he was in the middle of saying they will call at some point in the next 8 hrs despite this being an emergency for my data/ my assets for my startup co.

I am extremely stressed out and just trying to recover from medical issues with some peace of mind.

I voiced my concern for the lack of a customer support phone number - they rely on call centers to call back. But consumer's phones may block these numbers as SPAM without the customer even knowing they called.

THIS IS A PROBLEM MICROSOFT.

Where is the service?

Why would I entrust my assets to this company?

I am very upset. Hoping to hear back as soon as possible.

Say a prayer for me.

I noticed that I have spent $130 on azure pipelines microsoft, and $48 on azure pipelines self-host. To be clear here.

I only used this account to work on the assignment and labs for this course. On march 9th I will be getting this massive bill. Can someone please let me know if I am the only one in the class with this problem. I regret that I didn't wait for the request that I sent to get approved.

After sending the request to use the pipeline for free. Azure has not responded back for over a week. I was concirned that azure won't get back to me on time to work on lab 6. This is why I decided to pay.

I didn't think or knew that azure pipelines can be so expensive. Can I sent a second request to azure for being able to use the pipelines for free.

I might have used public instead of private or vise verse. Could this be the reason azure never got back to me even after the second week.